Reviews from Kevin McPadden (2)
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Marina Review for Safe Harbor Harbortown
Reviewed by:
Kevin McPadden
, Avalon,
on May 7, 2020
Vessel Type: Power
LOA: 40'
Draft: 4.5'Rating: 5
We were originally scheduled to go to Whiticar Boat Works South for a bow thruster replacement but due to a sudden loss of steering we elected to go to Whiticar Boat Works North, located at Harbortown. The marina was very good but the repairs by Nick Behan and his crew was nothing short of top notch. The replacement bow thruster motor and associated parts we're all on hand prior to our arrival and they pretty much nailed the estimate, the exception not the rule in this industry.
The 'minor' steering repair turned out to be anything but. Knowing we were on a tight time line Nick was able to get custom hydraulic hoses and fittings the next day. Like wise when it was discovered that the Hynautic ram had to be rebuilt he was able to turn that work around in a day.
Having run the service department for a large well known Annapolis facility, I was well aware of the delays and complications any boat related job would present. Nick and his crew did anything and everything to eliminate issues as they arose. I recommend without reservation Nick and his crew at Whiticar Boat Works North located at Harbortown Marina in Ft. PierceView location on the Waterway Guide Explorer
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Marina Review for HMY Yachts
Reviewed by:
Kevin McPadden
, Avalon,
on Mar 21, 2020
Vessel Type: Power
LOA: 40'
Draft: 4.5'Rating: 5
I called Whiticar Boat Works on a Friday morning after damaging my prop in Peck Lake. Although they couldn’t do anything that day they made room on the docks for us and got to us almost right away the following week. The reconditioned prop came back in just two days time with a computer readout of the properly repaired and balanced prop. The outstanding service, courtesy, and genuine concern for us and our situation was greatly appreciated. As a retired service manager at a major Annapolis yard I was well aware of the potential pit falls in going to an unknown facility. WBW exceeded all my expectations. I would go out of my way to use them again if the need arises. Management, staff and all the employees are a cut above!
View location on the Waterway Guide Explorer
