Reviews from Cheryl Bernath (3)
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Marina Review for Chesapeake Cove Marina
Reviewed by:
Cheryl Bernath
, Kokomo 2,
on Apr 10, 2019
Vessel Type: Power
LOA: 46'
Draft: 4.0'Rating: 1
Just called Chesapeake Cove and spoke with a nice lady, apparently the short rude man in the red jacket is the owner, She is his wife and she said they were closed on Sunday, she said my husband called her to complain as well. For the record, it was not him who called your office, it had to had been someone else, not us.
We were told you were open on Sunday, I wish your employee or husband would had just said that your closed, we would had just left with no needed drama. Thankyou for talking with me.View location on the Waterway Guide Explorer
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Marina Review for Nomad Marinas at Norview Marina
Reviewed by:
Cheryl Bernath
, Kokomo 2,
on Apr 10, 2019
Vessel Type: Power
LOA: 46'
Draft: 4.0'Rating: 5
Called Norview Marina, on a Sunday in a pinch. They were open 4-7-19; got there 2:40 pm, (after we were treated like complete crap at Chesapeake Cove a few minutes earlier). I’m so glad we stopped at Norview, What a bunch of awesome kind folks the people were. We met Mike (super nice guy) who helped us tie up and get situated. We also met Brittany (super sweet gal) who assisted us fueling up, etc, We went to the office to pay for a night ( pulling out at 6:00 am). Didn’t get the mngr”s name, shame I didn’t, again, just a great guy. He went beyond the call of duty, since there is no Uber or cab service in the area, he offered to drop us off to a restaurant for dinner and pick us back up that evening. On a Sunday, we appreciated that offer so much. We stayed on the boat instead. There were 4 guys in the office and they introduced them selves to us, the marina facilities were spotless, I want to thank you all so much for your professional customer service, it was just a great experience, we will be back!!!
View location on the Waterway Guide Explorer
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Marina Review for Chesapeake Cove Marina
Reviewed by:
Cheryl Bernath
, Kokomo 2,
on Apr 10, 2019
Vessel Type: Power
LOA: 46'
Draft: 4.0'Rating: 1
This past Sun, April 7th, we arrived at Chesapeake Cove around 1:45pm. We had called the marina two days prior to verify that they were open. A very nice gal stated they are open on weekends. She said when we get to their location call them. We called and it went to voicemail and my husband left a message. We arrived 25 minutes later and there was a nice mechanic working on another boat who greeted us and said they were open and he went to office to get assistant. Two guys came out and out of the two, one in a red jacket treated us like crap, I attempted to toss him a line to tie up and he dodged it stating, “I ain’t gonna let you hit me with that, your boy should learn how to dock his boat”. Oh my god, I could not believe how rude this ignorant older gentleman was. My BOY who has a name, my husband has been on the water since he was 9 yrs old and is a respectful knowledgeable boater; how dare you treat us like that. I’m sorry we never got to experience this marina because they had great reviews; one bad rotten egg can cost a company customers, in this case IT DID. We left, we will never go there again!
View location on the Waterway Guide Explorer
