Reviews from Tom Hahn (4)
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Marina Review for Ocean Club Marina at Port Canaveral
Reviewed by:
Tom Hahn
on Feb 11, 2022
Vessel Type: Sail
LOA: 39'
Draft: 4.0'Rating: 5
Great friendly service and floating docks with wide fairways. Scorpion Marine is adjacent with a lift wide enough for catamarans. Delivered packages are organized by owner in the office every day. Dustin, Bob and Donny have to be mentioned by name for going above and beyond. We spent six weeks there after our haul out and we will stop there again on our next trip north.
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Marina Review for Faro Blanco Marina
Reviewed by:
Tom Hahn
on Feb 11, 2022
Vessel Type: Sail
LOA: 39'
Draft: 4.0'Rating: 5
We stopped at the fuel dock on the way to Key West. In addition to a good fuel price the staff were among the friendliest and most helpful we have found. They made sure we knew they appreciated our business.
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Marina Review for Key West Bight Marina
Reviewed by:
Tom Hahn
on Feb 11, 2022
Vessel Type: Sail
LOA: 39'
Draft: 4.0'Rating: 1
We were never treated more rudely at any fuel dock than we were at the fuel dock of the Key West Bight Marina. My wife was downright bullied. I will never go back there again. Our experience with the same staff at the dinghy dock was fine. We called 15 minutes in advance to let them know we were coming. On arrival a staff member on the dock told her "this is like a hotel, you have to call in advance." I was pumping out two tanks and taking on fuel. I was handed the fuel dispenser and the pump out hose and the staff disappeared. When I finished pumping out I coiled up the pump out hose on the dock because no one was around then a staff member came out and asked me if I rinsed it with salt water as if I was supposed to know that was my job - not his. Another staff member asked if we wanted water. My wife told him ok then he told her we were taking too long and all this should be done at the same time and we were taking too long. I asked if he had someone else coming in. He said no but other customers will see us there and go on to someplace else. If they were my employees they would all be fired. There's more including the manager who told me to leave when I asked his subordinate how I'm supposed to pump out two tanks and fuel up at the same time. He replied two people. I said me and who else? He already had my wife in tears. I'd give a -5 stars if I could. I could also go on but you get the idea. There is no concept of customer appreciation, value or satisfaction from the supervisor on down.
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Marina Review for Islamorada Yacht Basin
Reviewed by:
Tom Hahn
on Feb 4, 2022
Vessel Type: Sail
LOA: 39'
Draft: 4.0'Rating: 5
Good food, service and atmosphere. Nice little dinghy dock. Tables are waterfront on white sand.
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