Reviews: Winter Harbor Marina

Reviewed by: D. Jenkins on Jul 28, 2024
Vessel Type: Power
LOA: 31'
Draft: 3.0'

Rating: 5

What an incredible boatyard/Marina ! We needed to conduct engine service on our Yamaha outboard before entering Canada on the Loop. Called and scheduled service a week in advance and planned to arrive on Thursday with haul out and service on Friday. A power outage at the Erie Canal locks 20 &21 delayed our arrival a day. We called Winter Harbor and kept them abreast of our delayed arrival. When we arrived at 10:30AM Friday, the lift was in the slip and staff guided us in for an immediate haul out. The Technicians and staff were Amazing! Had us take care of and back in the water by 1:30pm. Staff walked us around the beautiful property , facilities, and ships store (which was amazing). The grounds and facilities were immaculate. We have never seen a boatyard this well managed, welcoming, and squared away! Two curtesy cars were a huge benefit with great grocery stores, beverage store, and an Ace Hardware plus a Home Depot within a 15 min drive. Good restaurants just a mile away on the water. the docks were in great shape and their fuel island was self help, open 24/7 and really were the most competitive prices in the region. Dockage rates were among the most reasonable that we have encountered in 2,500 miles of the Great Loop thus far. When we reached our slip - we met several looper friends, and made new ones. Had a great evening grilling and dock tailing in the outstanding pavilion overlooking the Erie Canal. Oh and the ladies in the office were soooo welcoming - they also make great almond brownies and coffee cake too !! We met new friends who hail from within 50 miles of our home in TN and have wintered their boat here since 2016..... after spending a couple of days here - we understand why. If you need any type of maintenance performed, or a heated winter storage - we highly recommend Winter Harbor Marina and Boatyard. Honestly, we hated to leave ! We will be back for sure, and plan an extended stay here.

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Reviewed by: Alan Muskett , Treasure State, on Jul 15, 2024
Vessel Type: Power
LOA: 43'
Draft: 4.0'

Rating: 5

Very helpful staff. The grounds are immaculate and very nice. Restrooms are top-notch. Moorage rates are well below other marinas. Diesel is also very competitively priced. Docks are modern with reliable power. There are a couple of restaurants accessible by dinghy

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Reviewed by: Amy SPENCER , Jessica Grace, on Jul 8, 2024
Vessel Type: Power
LOA: 42'
Draft: 3.5'

Rating: 5

Outstanding marina. Highly recommend. Clean, spacious shower/restroom, 2 courtesy cars, boat store on-site. gorgeous green grass yards. Hugh herb garden for boaters! nice pavilion with chairs and picnic tables. We shall return next year!

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Reviewed by: Marc LaFleur , Dragonfly, on Jun 25, 2024
Vessel Type: Power
LOA: 55'
Draft: 5.0'

Rating: 5

Wow !! All I can say is " what a great place " great staff , incredibly accommodating. They were able to get us in last minute quiet , clean, great fuel price for diesel, laundry and when you check in, they give you a little tour. They also have parts and service here. I would highly recommend staying at this marina.

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Reviewed by: Lance Williamson on Sep 23, 2023
Vessel Type: Power
LOA: 40'
Draft: 3.8'

Rating: 5

Winter Harbor is a great place to stop. We spent two nights and enjoyed our stay. The summer staff were back in school but the rest of the staff did a great job of assisting with docking. The diesel price is the best around. Good clean bathrooms and laundry room. The fuel is "self serve" like at pumping fuel at a gas station. People can pump their own gas or diesel twenty-four hours a day. They have one courtesy car that we used for a Walmart run. Highly recommend this marina.

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Reviewed by: Our Boat Story , Mahalo, on Aug 16, 2023
Vessel Type: Power
LOA: 50'
Draft: 4.5'

Rating: 5

Likely the most organized marina we have visited. Welcomed right from the start by a dock hand at the fuel dock. Which I might add is the lowest price fuel we have seen since Delaware. Bathrooms looked new, modern and super clean. Two courtesy cars, which we used to get some Chinese and a quick Walmart supply run. The parts department is huge and has just about any part imaginable. Dock was easy to get in and out. Super quiet. Marina made us feel special. What a fantastic stop.

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Reviewed by: Tim Vandersall , Wilma May, on Aug 8, 2023
Vessel Type: Power
LOA: 40'
Draft: 4.0'

Rating: 5

The best maintained marina we've been to in 4000+ great loop miles! Everything is well maintained and the prices are the best we've seen. Courtesy cars, nice picnic area, docks, restrooms, laundry, ships store, repair yard, and best diesel prices around. NICE PLACE!!!

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Reviewed by: Grant Eagle , Call Me Curly, on Aug 2, 2023
Vessel Type: Power
LOA: 47'
Draft: 3.5'

Rating: 5

This is probably the best value marina that we have stayed at on the great loop. The marina has a great grounds area with grassy spaces for dogs (although I had to borrow our friends else's to use it), and has loaner vehicles (my wife used it). The dock hand Griffin was a charm. Although he treated us like we had just stepped onto a boat yesterday (we have years of experience), he was one of the most polite young men we have met. Now that I have passed through, I would suggest that they raise their prices - lol.

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Reviewed by: Lori Pickette on Aug 1, 2023
Vessel Type: Power
LOA: 37'
Draft: 3.0'

Rating: 5

Stopped here to have work done and see family in the area. Staff was top notch as was the work we had done! Highly recommend. Best bathrooms we've seen for quite some time, 2 washing machines and 2 dryers. TWO courtesy cars available to get to either Wegman's or Walmart. Well maintained marina we'll definitely visit again.
~Lori

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Reviewed by: Chris Ensing , Pau Hana, on Jul 11, 2023
Vessel Type: Power
LOA: 31'
Draft: 3.4'

Rating: 5

Great rate, excellent staff, courtesy car. Very well maintained marina. Highly recommend this stop.

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Reviewed by: Kevin King , High Tide, on Jun 17, 2023
Vessel Type: Power
LOA: 40'
Draft: 3.0'

Rating: 5

Great marina ,friendly people great service ,low fuel prices excellent stop.

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Reviewed by: Tricia Rogers on Jun 2, 2023
Vessel Type: Power
LOA: 45'
Draft: 5.0'

Rating: 2

I will give the staff in the office a 5 star rating. Especially Leslie the general manger. Our stay here was great with an exception. The exception is the service manager. He gets a negative rating.
We scheduled work to be completed a month in advance of our arrival. Upon our arrival it was one excuse after another. It was not completed because the service manager can't schedule his way out of a paper bag. If you say you're going to complete work on a certain day. Do it. Don't lip service customers. I do not recommend any looper or cruiser to have work performed here especially if you are a transient. Transient work is low priority. My honest opinion he should be fired. He was rude and unprofessional when we asked when our work would be done. Never again. Lesson learned.

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Reviewed by: Jane Fidler on May 30, 2023
Vessel Type: Power
LOA: 34'
Draft: 4.0'

Rating: 5

Great little marina! Tom, the owner makes it feel like home. Planters are spread out on the docks with beautiful arrangements. There is a veggie garden for those dockers that come and can harvest. Clean bath and shower areas, loaner car, grills, gazebo, what more could you ask for! Oh, and the dock fee! $.90/foot! Crazy cheap! Great fuel prices also!

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Reviewed by: Gina Watkins on Aug 29, 2022
Vessel Type: Power
LOA: 47'
Draft: 3.5'

Rating: 5

Very nice marina. Attentive staff. All amenities available. Stayed a week. Very well maintained facilities. Quick haul and solved a replaced raw water pump leakage problem caused by poor workmanship at Hinckley Marine in Savannah, GA. Would definitely stay again if ever in area.

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Reviewed by: Susan Spainhour on Aug 24, 2022
Vessel Type: Power
LOA: 32'
Draft: 2.0'

Rating: 5

Left our boat indoor/heated storage Sept 2021 to May 2022 and for some repairs. All staff were so helpful, involved , friendly. Amazing marina. Great showers, bathrooms. 2 courtesy cars. We definately would winter our boat there again and have boat work done by them.

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Reviewed by: Brian Wicks on Jul 13, 2022
Vessel Type: Power
LOA: 27'
Draft: 2.0'

Rating: 4

Left our boat here for several weeks while flying back home to take care of some things. Felt very safe having our boat here. Facilities are clean and nice. They have a courtesy car which helps as nothing is in walking distance. Had oil changed by marina staff. A little frustrating communicating with office staff along our stay.

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Reviewed by: Trent Billingsley on Jul 5, 2022
Vessel Type: Power
LOA: 40'
Draft: 4.0'

Rating: 5

Amazing marina. Spotless bathrooms, new docks, great staff and awesome low pricing on fuel and docking! They even have 2 courtesy cars. My favorite marina to date!!

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Reviewed by: Patricia And Steven Stanley , Calypso, on Jul 3, 2022
Vessel Type: Power
LOA: 39'
Draft: 4.0'

Rating: 5

Winter Harbor is now our favorite marina on the loop. The owner and staff are extremely friendly and efficient. They greated us at the fuel dock and filled our tanks. They also pumped out our head before helping us move to our spot. The facility has nice bathroom/showers (2 each for men and women) and laundry (2 sets). They have a fabulous ships store that had almost everything we needed (new set of round fenders, zincs and hose vents) and we ordered a few other items. There's a nice grass field, pavilion and BBQ grills. They even have 2 loaner cars! We drove downtown to the grocery store and an auto parts store (to pick up an oil filter wrench). We changed the oil in our engine and the marina staff took it away for recycling. They also have heated winter storage and a boatyard. All for very reasonable rates. This marina is definitely a do over!

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Reviewed by: Jerald Jones , Titan, on Jun 16, 2022
Vessel Type: Power
LOA: 37'
Draft: 3.5'

Rating: 5

What a wonderful Marina, Extremely helpful staff, wonderful facilities, all in all a great stop over. I would give it six stars if I could, looking forward to coming back someday!

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Reviewed by: Mary Thorne on Jun 9, 2022
Vessel Type: Power
LOA: 38'
Draft: 3.5'

Rating: 5

We found Winter Harbor Marina to be a great place to stay while on the Loop. Their facilities are updated and some are new. The employees are all extremely helpful and friendly, and the overnight rate was reasonable. I liked it so much we stayed an extra night!

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Reviewed by: Roger Jones , Egret, on Jun 4, 2022
Vessel Type: Power
LOA: 37'
Draft: 0.0'

Rating: 5

We had a five star stay here 6/2/22. We came in needing a small plumbing repair and had it handled quickly by a friendly man affiliated with the marina. While we were there we decided to have them give us a short haul. This happened within minutes of our request. The haul out crew gave us valuable advice. The fuel prices are the best in the area. The showers and restrooms are neat. There's an impressive marine store. Great place to set your boat up for the next stage of your trip.

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Reviewed by: Sterling Mehring on May 29, 2022
Vessel Type: Power
LOA: 47'
Draft: 5.5'

Rating: 5

Great rates and best diesel price in the area. 599/gal. 5/29/22

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Reviewed by: Jeffrey Skoda on Jul 28, 2021
Vessel Type: Power
LOA: 65'
Draft: 6.0'

Rating: 5

What a great place. We got "stuck" here due to flooding for 8 days. I could not think of a better place to be. The staff is first class and well trained. The parts department is second to none and if they don't have it you can probably get it the next day. The grounds are maintain like a garden. All good.

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Reviewed by: Bill Mcmahon on Jul 15, 2021
Vessel Type: Power
LOA: 40'
Draft: 3.5'

Rating: 5

More of a boat yard than a marina, but a fine marina too. Spent the night here to get engine work. Good WiFi. Clean facilities, friendly staff. Tom the owner was always around making sure things were well run.

We came in with an intermittent starting problem. Of course, the boat started fine when we were there, but the technician, Joe, was not deterred. He quickly found a wiring issue that saved me from buying a new starter and/or solenoid. He checked the whole engine over, answered all my questions, and even gave me his cell number in case we had an issue down the road. I am writing this a week and several locks later, the engine has started every time.

Finally, he came back to the boat just before we had left (I thought he had forgotten a tool) just to give us a list of restaurants in Baldwinsville, because I had mentioned that is where we were heading next.

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Reviewed by: Mike Worsley , Islena, on Jul 7, 2021
Vessel Type: Power
LOA: 40'
Draft: 4.0'

Rating: 5

New docks, brand new laundry facilities, concrete walkways, Pavillion and a courtesy cart. Fresh garden with herbs. Just pretty! Came for one day as we had a solar power issue and stayed 4 days.
Super friendly staff and diesel is 3.20 - 3.40 everywhere and here it is 2.78.

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Reviewed by: John Yust on Jun 3, 2018
Vessel Type: Power
LOA: 42'
Draft: 5.0'

Rating: 5

We just spent a few days there getting some nagging engine problems fixed. All is well now. Very competent staff. The facility is neat and well organized. The bathrooms even have wall-to-wall carpeting.!

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Reviewed by: Howard Entman on Aug 17, 2017
Vessel Type: Power
LOA: 45'
Draft: 5.0'

Rating: 5

This is the cleanest, most attractive, friendliest, and most satisfying boat yard/marina that I've seen on my trip.

The docks are fixed wooden docks with full aprons, so setting fenders is easy. The docks are in excellent shape. The electric is good. The dock staff is competent and willing to help. The bathrooms are spotless. The wifi is excellent, even far out on the dock. The office staff, Leslie and Maureen, along with the owner, Tom, are friendly and willing to help.

What else can you ask for?

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